Privacy policy

1. Collection of personally identifiable information

When you use our website, we collect and store the personal information you provide. Our primary goal is to deliver a safe, efficient, and customised experience. You can browse certain sections without revealing personal information; however, once you provide personal details, you are not anonymous to us.

We may automatically track certain information about you based on your behaviour on our website, including:

• The URL you came from and the URL you visit next
• Your browser type and device information
• Your IP address

We use cookies to analyse page flow, measure promotional effectiveness, and promote trust and safety. You may decline cookies via your browser settings, but some features may not function properly.

If you choose to buy products from us, we collect billing and delivery details (name, mobile number, optional email, address, and items ordered) required to record and fulfil your order. Your order number and matching mobile number are used to display order status. We may also store correspondence you send us for record purposes. A copy of your bag may be stored in your browser so it remains available when you return.

2. Data retention

We retain your personal data for up to 5 years from your last interaction with our platform, or as long as required to fulfil legal, accounting, or reporting obligations. After this period, data will be securely deleted or anonymised unless legally required otherwise.

3. Use of information

• Provide the services you request
• Resolve disputes and troubleshoot issues
• Measure consumer interest and customise your experience
• Detect and prevent fraud or illegal activity
• Enforce our Terms & Conditions

4. Sharing of personal information

We may share information with our corporate affiliates and trusted third parties strictly to deliver services, comply with legal obligations, or prevent fraud. We do not sell your personal data to third parties for marketing without your explicit consent.

5. Security precautions

Our website has strict security measures to protect against loss, misuse, or alteration of information under our control. Whenever you change or access your account, we offer the use of a secure server.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing support@winsurestore.com.

7. Contact us

For any questions about this Privacy Policy, write to WINSURE DIGIMART PRIVATE LIMITED at support@winsurestore.com or call +91 7296969676.