Privacy Policy
1. Introduction
At WINSURE DIGIMART PRIVATE LIMITED (operating as WINSURE STORE), we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our website.
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the website.
2. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Payment details (processed securely via payment gateways)
b. Account Information
- Login credentials
- Account preferences and saved details
c. Order & Shopping Preferences
- Products viewed, added to cart, purchased, returned, or exchanged
- Size preferences, style interests, and shopping behaviour
d. Technical & Device Information
- IP address
- Browser type and device details
- Operating system
- Website interaction data (pages visited, time spent, clicks)
3. How We Use Your Information
- Process, confirm, and deliver your orders
- Provide customer support and resolve queries
- Send order updates, delivery notifications, and service messages
- Share promotional offers, discounts, and new collection launches (only if opted in)
- Improve website functionality, product offerings, and user experience
- Detect, prevent, and investigate fraud or unauthorised activities
- Comply with legal and regulatory obligations
4. Sharing & Disclosure of Information
Your information may be shared only with:
- Payment gateways for secure transaction processing
- Logistics and delivery partners for order fulfilment
- IT and service providers for website operations and maintenance
- Analytics tools to understand customer behaviour and improve services
- Government or legal authorities when required by law
We do not sell customer data.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functions like cart and checkout
- Remember your preferences and login details
- Analyse traffic and improve website performance
- Show relevant products and advertisements
You can manage or disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.
6. Data Security
- We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, loss, or alteration.
- While we strive to ensure maximum security, no method of online transmission or storage is completely secure.
7. Data Retention
We retain your personal data for up to 5 years from your last interaction, or as long as necessary to fulfil business, legal, or regulatory requirements. After this period, your data is securely deleted or anonymised.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw consent where applicable
To exercise your rights, please contact us using the details below.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
10. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. We encourage you to review this page periodically.
Contact & Company Information
For any privacy-related queries, concerns, or requests:
Company Name: WINSURE DIGIMART PRIVATE LIMITED
Phone: +91 7878864447
Email: support@winsurestore.com
Registered Address: Plot No. 10, Near Vaishali Royal Height, Vaishali Township, Jhanwar Road, Jodhpur, Rajasthan 342001, India