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terms

Terms & Conditions

Welcome to WINSURE DIGIMART PRIVATE LIMITED (brand: WINSURE STORE). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Overview

  • WINSURE DIGIMART PRIVATE LIMITED operates as an online fashion and clothing platform offering apparel and related products for men and women.
  • These Terms govern your use of our website and any purchases made through it. By accessing, browsing, or placing an order, you agree to these Terms & Conditions.

2. Account Registration

  • You may be required to create an account to access certain features or place orders.
  • You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
  • You agree to provide accurate, current, and complete information at all times.

3. Product Information & Sizing Disclaimer

  • We strive to display accurate product descriptions, images, colours, and sizes. However, slight variations may occur due to lighting, screen resolution, or photography.
  • Clothing sizes may vary depending on the design, fabric, and fit. Customers are advised to refer to the size chart before purchasing.
  • We do not guarantee exact colour matching as seen on different devices.
  • All products are subject to availability.

4. Orders and Payments

  • Placing an order constitutes an offer to purchase products subject to availability and acceptance.
  • Orders will be confirmed only after successful payment processing.
  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

  • Orders will be shipped to the address provided during checkout.
  • Estimated delivery timelines are provided for convenience and may vary due to courier delays or external factors.
  • We are not liable for delays caused by logistics partners or unforeseen circumstances.

6. Returns, Exchanges & Refunds

  • We offer a 7-day return/exchange policy from the date of delivery, subject to eligibility.
  • Items must be unused and unwashed, in original condition, with tags and packaging intact.
  • Returns may not be accepted for innerwear, undergarments, or hygiene-sensitive items, or clearance/sale items (if specified as non-returnable).
  • Return shipping charges are borne by the customer unless the product is defective, damaged, or incorrect.
  • Refunds will be processed after quality inspection of returned products.

7. Intellectual Property

  • All content on this website, including designs, images, logos, graphics, and text, is owned by WINSURE DIGIMART PRIVATE LIMITED.
  • Unauthorised reproduction, copying, or commercial use is strictly prohibited.

8. Privacy Policy

  • Your use of the website indicates consent to our data collection practices as outlined in our Privacy Policy.
  • We do not sell customer data and only share necessary information with trusted third parties for order fulfilment and legal compliance.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability, if any, shall be limited to the value of the product purchased.

10. Fraud Prevention & Order Cancellation

  • We reserve the right to cancel orders suspected of fraudulent activity, bulk misuse, or unauthorised transactions.
  • Additional verification may be requested before processing certain orders.

11. Amendments

  • We may update these Terms & Conditions at any time without prior notice.
  • Continued use of the website constitutes acceptance of updated terms.

12. Governing Law

  • These Terms shall be governed by the laws of India.
  • Any disputes shall fall under the jurisdiction of courts in India.

13. Pricing & Taxes

  • All prices listed are inclusive of applicable GST unless stated otherwise.
  • Prices are subject to change without prior notice.

Contact & Company Information

For any queries, support, or complaints, please contact:

Company Name: WINSURE DIGIMART PRIVATE LIMITED
Phone: +91 7878864447
Email: support@winsurestore.com
Registered Address: Plot No. 10, Near Vaishali Royal Height, Vaishali Township, Jhanwar Road, Jodhpur, Rajasthan 342001, India